Call Us: (02) 9623-8774

  • Where do Granite, Marble and Quartzite come from?

    Natural stone comes from a quarry. A quarry is an open excavation or pit in a mountain from which stone is obtained by digging and cutting. This produces large blocks of stone, which are then sliced into slabs. Slabs are then polished or to bring out the colour in the stone. Slabs coming from the same block will be quite similar in colour and veining (pattern).

  • Why do I need to select a slab for Granite, Marble or Quartzite?

    Granite, Marble and Quartzite are natural materials. We advise that you select your colour based on the slab rather than a small sample as the colours and patterns vary from block to block.

  • What is a honed finish?

    A honed finish is where we remove the highly polished finish from your marble or granite slab to give it a more satin or matt finish.

  • Can I use marble for a kitchen benchtop?

    Yes. We would however recommend a honed finish for this type of application as a polished surface is more vulnerable to household acids including vinegar & citrus acids that can etch the surface.

  • What is engineered stone?

    Engineered stone or manmade stone is a composite material made of crushed stone bound together by an adhesive most commonly polymer resin. Engineered stone is non-porous and never requires sealing. It is highly resistant to scratching, chipping, acids and oils. It also has a strong resistance to staining.

  • How do I clean and maintain my engineered stone benchtop?

    Engineered Stone requires very little maintenance to keep the surface looking like new. For every day cleaning we recommend wiping the surface with warm soapy water (a mild detergent) and a damp cloth. There are several products that can be purchased to clean your engineered stone. Caesarstone, Quantum Quartz and Smartstone have cleaning products that can be purchased directly from them otherwise DuPont Daily Stone & Tile Cleaner can be purchased from our St Mary’s Office .We advise that products such as car wash, wax, Mr. Sheen or Spray and Wipe should not be used as they may damage your stone.

  • Does engineered stone require sealing?

    No, engineered stone do not require sealing and are virtually non-porous.

  • What can be done if I chip my engineered stone benchtop?

    Chips in engineered stone can be repaired. Please phone our office on 9623 8774 for a quote and to arrange a service call.

  • Can engineered stone be used outside?

    All quartz based materials are not recommended for outdoor use and will not be covered under warranty. However Dekton and Neolith can be used outside.

  • Can I order a stone benchtop by itself, without installation and pick it up?

    We can offer a supply only service at Arciuli. You will need to provide us with your final measurements that we are to cut from. We will then let you know when your benchtop is ready for you to pick up from our St Marys factory. Please specify when requesting a quote if you would like a price for supply only.

  • Can I view the different colour options before choosing?

    You are more than welcome to visit our slab selection centre and factory where you can view a wide range of engineered stone and natural stone.

  • Do you disconnect and reconnect our appliances when installing the benchtop?

    Unfortunately we don’t. You will need to arrange for your own licensed plumber and electrician. You will however need to have your sink, tap, cooktop or any other appliance that will need to be fitted into your benchtop or splash back on site for your check measure.

  • Is the removal of my old benchtop included in the quote?

    Not normally. We can however provide you with an extra quote to remove your existing benchtop. Please let us know if you would like this extra service when quoting your new benchtops.

  • What areas do you service?

    We currently service all of the Sydney Metro area as well as The Blue Mountains, Bowral, Central Coast and South Coast. Please let us know your location when requesting a quotation.

  • What is the largest overhang I can have on my breakfast bar or island?

    The maximum recommended overhang is 300mm deep however it can vary in depth depending on the thickness of stone that is used and the amount of adequate support provided.